“Service Advisors don’t really need any skills except maybe how to type, and some of them cant even do that!” In this episode we look at some of the B.S. that service advisors pull that directly affects your paycheck, and we take a look at how the best service advisor we’ve ever met didn’t know a single fucking thing about cars.
GTW is a weekly podcast for mechanics, techs, and anyone who works on cars. Hit us up on Spotify, iTunes, Google Play for a new episode every Thursday morning!
Money, it’s a gas. Except sometimes flat rate can totally suck ass. On this week’s GTW, we talk division of labor, how jobs get doled out, the pitfalls of flat rate, and some of the other payment styles out there.
Believe it or not, there is probably someone at your job more miserable than you are. Coincidentally, they are the only people in the building paid less than you are. This week we dive into the the world of parts guys.
In this episode we take a look at the automotive brands- the ones we like to work on, the ones we don’t like to work on, and the ones would rather roll out the back door after tossing a Molotov Cocktail into it (looking at you Audi).
In this extra explicit episode of GTW, we talk about service advisors: what they do, more often what they don’t do, and what it takes to be a good one. Bring your popcorn, this is a good one.
We revisit the talent that it takes to do the things we do, i.e. fixing cars. We also explore some of the talent shortfalls in the industry in general.
We talk shop, specifically the tools in them. We talk cheap vs expensive. The tools we want, and the times when we have to make our own!
In this inaugural episode of Grease The Wheels, we talk about the lifeblood of our industry — the customers. We talk the ones we love, the ones we hate, and the fact that family is a lot easier to love when their cars are still under warranty!