On this week’s episode of Grease the Wheels, we are covering a topic with a tagline that we all know and love, “that’s not my job!” Things like: topping off the washer solvent, checking tire pressures and windshield wipers, dealing with spent tires or the detritus strewn all over your bay- that stuff. When you’re flat rate, you’re right, it’s not your job! You’re not getting paid to do those things. You’re doing to get paid exactly what’s on the repair order. If we don’t get paid for it, we’re not going to put the effort forward especially when it is something time consuming like a “complimentary inspection.” We also add an essential question to your arsenal for job interviews: “how do you get non running cars into the shop?” Because if they have a stupid answer like, “well the technicians push them in”, run! Because when you play stupid games you win stupid prizes. Bottom line, when jobs are not getting done in the shop, take your service managers to task, because all of your time is accounted for on the repair orders and if they don’t want to do it, they will hire someone else to pick up the slack.
Also, Uncle Jimmy does math and talks about the geopolitics of snow tires.
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